Shipping and Delivery

Order Tracking

There are several ways to track the status of your order

Please refer to the Shipping Pricing below for specific estimated shipping times. Orders placed to APO or FPO military addresses will be delivered United States Postal Service (USPS) Standard.

  1. Email - The email address you provided during Checkout allows us to provide information about the status of your order.
  2. Account Order History - Sign into your account to view order history, tracking, and return information at verabradley.com 24 hours a day.
  3. Guest Order History - Check your order history as a guest using our Order Status lookup.
  4. Contact Us - If you still have questions about your order, please contact us.
  • Please note that it may take 24hrs for the tracking information to update, once you receive your shipping confirmation

Delivery Options

Orders selected for Economy Ground or Standard Ground service will normally leave our Distribution Center within 2 business days after the order is placed. Please note that Custom orders currently take an additional 3-5 weeks prior to shipping. Times may increase during promotions and holidays or if monogrammed. After the order leaves our Distribution Center, delivery (transit) times vary based on the shipping method selected during Checkout and your shipping address.

Economy Ground

Price - $8.00

Steps for processing an Economy Ground shipment.

  1. Your order is processed at the Vera Bradley Distribution Center in Roanoke, Indiana, or one of our US based Vera Bradley Store locations.
  2. Your order will ship via UPS from either our Distribution Center or one of our US based Vera Bradley Store locations.
  3. In most cases, UPS will deliver your order to your local U.S. Post Office, or possibly UPS will make final delivery if you already scheduled to receive another UPS package.
  4. The U.S. Postal Service will deliver your order to your shipping address if UPS tendered to your package to USPS.

Standard Ground

Price - $10.00

Steps for processing a Standard Ground shipment.

  1. Your order is processed at the Vera Bradley Distribution Center in Roanoke, Indiana or a US based Vera Bradley Store.
  2. Your order will ship from the Distribution Center or a US based Vera Bradley Store via UPS.
  3. UPS will deliver your order to your shipping address.
  4. UPS does not deliver to PO Boxes.

Expedited

Price - $20.00

Notes about Expedited shipping.

  • You may also upgrade your shipping method for faster delivery (such as Expedited or Express service) within the contiguous 48 states via UPS.
  • Expedited orders will process and ship out of our Distribution Center the next business day.
  • Expedited orders cannot be delivered on Saturday or Sunday.
  • Expedited orders cannot be delivered to P.O. Boxes.

express

Price - $30.00

Notes about Express shipment.

  • You may upgrade your shipping method for one-day shipping (transit time) by choosing our Express service within the contiguous 48 states via UPS.
  • Express orders placed before 12pm will process same day; orders after 12pm will process the next business day.
  • Express orders cannot be delivered on Saturday or Sunday.
  • Express orders cannot be delivered to P.O. Boxes.

ShopRunner

We’ve partnered with ShopRunner to bring you free two-day shipping. (This estimate is for transit time only. Please allow an additional 24 hours for standard order processing, 3 days for Personalized orders and 3-5 weeks for Custom orders.)

ShopRunner is a members-only shipping service which provides it’s members with unlimited free two-day shipping and free returns from a variety of stores.

If you’re already a member and signed into ShopRunner, your free shipping discount will automatically be applied to participating retailer sites (like ours). This means you get your Vera Bradley order in your hands faster.

For current ShopRunner members, there is a minimum order purchase amount of $25.

There a few opportunities to log into your Shoprunner account or learn more about Shoprunner on verabradley.com.

  1. Shipping Options menu when viewing a product.
  2. In your shopping cart to the left or below the checkout button.
  3. During your check out process when selecting your shipping method.

For more information and terms of use, you can visit ShopRunner’s official website.

Pickup In Store

Pickup In Store offers you the flexibility to purchase online and pick up your order in a store of your choosing.

There are two areas where you can check to see if your items can be picked up in your preferred store.

  1. When viewing a product.
    • Click "Choose a store" to begin
  2. In your shopping cart.
    • Click "Find a store near you" to begin

If the item is not available in your area, no stores will display.

Shipping Prices

Contiguous 48 States [Carrier UPS]

  • Economy Ground 4-9 business days: $8.00
  • Standard Ground 3-7 business days: $10.00
  • Expedited 3 business days: $20.00 (this includes processing time) Mon-Fri delivery only
  • Express 2 business days: $30.00 (this includes processing time) Mon-Fri delivery only

Alaska, Hawaii, Puerto Rico and U.S. Virgin Islands [Carrier UPS]

  • Economy Ground 10-14 business days: $8.00
  • Standard Ground 7-10 business days: $10.00

Puerto Rico, U.S. Virgin Islands and for the APO/FPO shipping method [Carrier USPS]

  • Delivery Time 5-7 business days: $8.00

Shipping Policies

  • Economy Ground orders are delivered Monday through Saturday, excluding major holidays, within the United States, Puerto Rico and the U.S. Virgin Islands.
  • Expedited and Express orders are delivered Monday through Friday, excluding major holidays, within the United States, Puerto Rico and the U.S. Virgin Islands.
  • Standard Ground orders are delivered Monday through Saturday, excluding major holidays, within the United States, Puerto Rico and the U.S. Virgin Islands. Saturday deliveries will vary based on customer address.
  • Orders shipping to an APO/FPO military address may only be shipped via USPS Standard and cannot be expedited. Please allow 5-7 business days for the product to arrive at the U.S. military post office box. We cannot guarantee delivery times after the order is delivered to the military post office box.
  • We currently do not offer shipping to DPO (Diplomatic Post Office) mail addresses.
  • All expedited orders require a correct street address in order for delivery to be made on time. Expedited and Express orders cannot be delivered to a PO Box address.
  • You will not incur any credit card charges until the order has been shipped to you.
  • If you need assistance, please email Vera Bradley Customer Service at any time, or call during normal business hours at (888) 855-8372.

Shipping to Multiple Addresses

  • verabradley.com offers you the convenience of shipping items to more than one address on a single order. If you are shipping to multiple addresses, you will receive a confirmation email for each shipment. For example, if you choose to send to three different locations, you will receive three shipping confirmation emails. Your credit card will be charged for items on each individual shipment as they are shipped.
  • Shipping charges apply for each individual address. The shipping charge is based on the method chosen and the total of products being shipped to that specific location.